how_to
How to approve quotes and documents
Steps for approving, rejecting, and requesting changes from the portal.
4 min read | Approvers | Client Success
publishedreview 01 Sept 2026
Healthcare account
Knowledge
Account manager Grace Wendell
FAQ And Training
training
MFA registration guide
Training article for completing Microsoft Authenticator registration.
6 min read | All users | Security Lead
publishedreview 15 Aug 2026
faq
What happens after a service request
Explains how requests flow into the service desk and HaloPSA workflow.
3 min read | All users | Service Desk Lead
publishedreview 15 Sept 2026
Announcements
Managers | 01 July 2026
Security awareness refresh available
New MFA and phishing micro-training is available for all managers.
publishedKnowledge owner
Approvers | 02 July 2026
After-hours network maintenance window
A proposed switch maintenance window is ready for approval.
reviewService Desk Lead