support
New user onboarding
Provision account, groups, device, MFA, and required apps.
SLA 2 business days | Approval required | Service Desk Lead
Healthcare account
Account manager Grace Wendell
support
Provision account, groups, device, MFA, and required apps.
SLA 2 business days | Approval required | Service Desk Lead
security
Review MFA, endpoint, backup, and email security controls.
SLA 5 business days | No approval required | Security Lead
hardware
Request device options with lifecycle and warranty advice.
SLA 3 business days | Approval required | Procurement
support
Provision account, groups, device, MFA, and required apps.
Submitted requests
New user onboarding
Onboard locum doctor for Parramatta Practice by 20 July.