Stories
2
Outcome records in view
Healthcare account
Account manager Grace Wendell
Stories
2
Outcome records in view
Services
8
Referenced Infinet services
Technologies
6
Platforms and tools covered
Multi-site medical group with shared clinical workstations and strict operating windows.
Problem
The client needed to improve insurer evidence and MFA adoption while avoiding lockouts during clinic hours.
Solution
Infinet staged Microsoft 365 Conditional Access, manager communications, user registration tracking, and after-hours enforcement windows.
Outcome
MFA gaps were closed through a staged rollout with support coverage ready for affected users. 96% registration before enforcement and no Sev 1 clinic disruption during rollout.
Recommended for
Clients with cyber insurance evidence gaps, MFA exceptions, or shared-device sign-in risk.
Services
Microsoft 365, Security posture review, User communications, Change management
Technologies
Microsoft Entra ID, Microsoft 365 Business Premium, Conditional Access
Two-site firm with ageing firewall hardware and remote-access dependency.
Problem
Warranty expiry and VPN performance risk were creating operational exposure, but outage tolerance was low.
Solution
Infinet prepared a CAB-approved after-hours cutover, configuration migration, monitoring update, and rollback plan.
Outcome
The client moved to a current managed firewall platform with documented rollback and post-change validation. Cutover completed inside a 3-hour window with remote access validated before business open.
Recommended for
Clients with firewall warranty exposure, VPN pain, or QBR security roadmap actions.
Services
Managed firewall, Network monitoring, CAB/change management, QBR roadmap
Technologies
Next-generation firewall, Domotz monitoring, Site-to-site VPN